Open Hours: Mon - Thur 7:00 am - 5:30 pm & Fri 8:00 am - 1:00 pm

Water Meter Replacement Program

New Water Meters Coming Soon!

Looking ahead to 2024 Sanford has awesome news on tap…

The City of Sanford is undergoing a multi-million dollar city-wide water meter replacement project starting in 2024, that’s approximately 25,000 individual water meters being installed for both Sanford’s residents and business customers. The city understands billing has been frustrating and is working diligently to upgrade to an advanced metering system as an investment for our customers.

The new meters will provide more accurate billing information and overall improved service and utilities operational savings. The new meters will operate with the best technology currently available to provide more water use information for you. This project will involve installing new water meters throughout our entire service area. Stay tuned for more details!

The City of Sanford takes this project very seriously; however, we want to have fun with the marketing/awareness campaign.

We are looking for the community to help the City with a concept of a fun water meter character sort of like “Rita the Water Meter” seen here. Sanford’s new meters are digital. 

If your “mascot” concept is chosen it will be transformed by a graphic designer as the official mascot of the Utility Department’s Water Meter Replacement Project. The image will be used in City of Sanford marketing materials and public relations around this project.

Each person may submit one (1) design.

Please email your name and contact information with your character design entry (in high resolution pdf or .jpg) to by January 31, 2024.

If you’re design concept is chosen you will be notified. The City will provide you name recognition on the City’s website and City social media/digital marketing.

Artistic rights will be addressed.

If you have any questions please email

300 N Park Ave
Sanford FL, 32771

Opening Hours:

Mon – Thur:  7:00 am – 5:30 pm

Fri:  8:00 am – 1:00 pm

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