PRECAUTIONARY BOIL WATER NOTICE - 9/20/2023
TO: City of Sanford customers living at 104,106,108,110,112,114,116,118,120,122,124,126,128,103,105,107,109,111,113,115,117,119,121,123,125,127,129,131 Bob
This message was communicated on 9/20/23
Due to a service interruption in Sanford (see above for specific addresses), you are being advised that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled vigorously for at least one (1) minute, or use bottled water. This Precautionary Boil Water Notice will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink. Please contact the City of Sanford Information Line at (407) 688-5115 for a status report on your water. We will continue to flush and sample your water until we are assured it is safe.
We apologize for any inconvenience.
TO: City of Sanford customers living at 104,106,108,110,112,114,116,118,120,122,124,126,128,103,105,107,109,111,113,115,117,119,121,123,125,127,129,131 Bob
This message was communicated on 9/20/23
Due to a service interruption in Sanford (see above for specific addresses), you are being advised that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled vigorously for at least one (1) minute, or use bottled water. This Precautionary Boil Water Notice will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink. Please contact the City of Sanford Information Line at (407) 688-5115 for a status report on your water. We will continue to flush and sample your water until we are assured it is safe.
We apologize for any inconvenience.
RESCISSION OF PRECAUTIONARY BOIL WATER NOTICE - 9/7/2023
TO: City of Sanford customers living at 200,206,210,214,218,219,213,211 Laurel Avenue and 417 W. 2nd Street
The Precautionary Boil Water Notice due to a service interruption on Tuesday, September 5, 2023 (see above for specific addresses), has been lifted. You no longer need to boil water or use bottled water for potable purposes.
We apologize for any inconvenience.
TO: City of Sanford customers living at 200,206,210,214,218,219,213,211 Laurel Avenue and 417 W. 2nd Street
The Precautionary Boil Water Notice due to a service interruption on Tuesday, September 5, 2023 (see above for specific addresses), has been lifted. You no longer need to boil water or use bottled water for potable purposes.
We apologize for any inconvenience.
Am I affected by this alert?
Use this interactive map to see if you’re affected by the above advisory.
RESCISSION OF PRECAUTIONARY BOIL WATER NOTICE - 9/3/2023
TO: City of Sanford customers living at 2404,2407,2411,2415,2419,2420,2421,2423,2424,2425,2426,2428,2430 Laurel Avenue and 2415,2417,2421 French Avenue.
The Precautionary Boil Water Notice due to a service interruption on Thursday, August 31, 2023 (see above for specific addresses), has been lifted.
You no longer need to boil water or use bottled water for potable purposes.
We apologize for any inconvenience.
William M. Marcous, Utility Manager
TO: City of Sanford customers living at 2404,2407,2411,2415,2419,2420,2421,2423,2424,2425,2426,2428,2430 Laurel Avenue and 2415,2417,2421 French Avenue.
The Precautionary Boil Water Notice due to a service interruption on Thursday, August 31, 2023 (see above for specific addresses), has been lifted.
You no longer need to boil water or use bottled water for potable purposes.
We apologize for any inconvenience.
William M. Marcous, Utility Manager
Vacuum Sewer System Emergency Project
Information related to the City of Sanford’s ongoing project.Â
Water Quality and Information About 1,4-Dioxane
We would like to answer some common questions about the City’s water quality as it relates to an emerging contaminant of concern, 1,4-dioxane.
Stay Connected, Stay Informed
The City of Sanford partners with Seminole County and Alert Seminole on a variety of topics including notifying our residents about boil water notices and other safety concerns.
Seminole County residents are encouraged to register for emergency alerts through Alert Seminole, Seminole County’s emergency notification and warning system. Residents can sign up to receive emergency alerts via text, e-mail, or voice call about a variety of potential public safety and environmental hazards, including:
- – Boil water notices and other safety concerns
- – Significant weather events, including hurricanes, tornadoes and severe thunderstorms
- – Evacuations
- – Shelter-in-place orders
- – Emergency shelter information
- – Highly disruptive road closures
The City of Sanford Utility Department uses this tool to target messages to customers who may be impacted by Utility incidents, including storm related issues affecting residents.Â
Register today. www.alertseminole.org
Stay Connected, Stay Informed with the City of Sanford by following our social media. Connect with us on Nextdoor as well, and subscribe to our podcast – Sanford Says and Youtube channel.
Water Quality Alerts and Service Updates
The City of Sanford (City) is committed to providing safe drinking water to our customers. Sometimes, during planned system maintenance and construction or during unforeseen emergencies which could compromise water quality, it may be necessary to issue a precautionary (preventive) boil water notice to our customers. Some examples of unforeseen emergencies are broken water mains, loss of disinfection, treatment disruptions, hurricanes or floods, and losses of power or pressure at our facilities/water distribution system.
If your area is under a boil water notice, you should boil all water used for drinking, cooking, making ice, brushing teeth, or washing fruits/vegetables and dishes prior to use. Heat the water to a constant, rolling boil for at least one (1) minute, or use bottled water. The water is safe for bathing, laundering, and other non-consumptive uses.
Do not add bleach, chlorine, or any other substance, as a disinfectant to water in an effort to make it drinkable, as this may be extremely hazardous to your health. The most effective means to insure your safety is to boil water.
The boil water notice will usually remain in effect for at least two (2) days while water samples are collected in the field and analyzed in the lab by a third party company. Customers should follow boil water procedures until the City notifies them thru the Boil Water Alert Information Line and the City’s website that the boil water notice is lifted and the water is safe for consumption. The City uses Alert Seminole to notify customers of boil water notices and rescission (lifting) of the notice if large areas of the City are affected – please sign up for Alert Seminole HERE.
After your water service is resumed, it is advised that residents open their faucets for a few minutes to clear their water lines. Do not use the water until the water is running clear.
You can call the Boil Water Alert Information Line at (407) 688-5115 for information on the status of a boil water notice.
