Building Division
Welcome!
The City of Sanford Building Division issues building permits, performs field inspections, and issues certificates of occupancy to ensure conformance of construction in the City through strict enforcement of the Florida Building Code, State Statutes and City Ordinances.
Our Customer Portal
All Building Permitting and information is on the Citizenserve online portal. You can also check the status of your permit, pay fees, view policies, view submittal requirements, download forms or schedule inspections through Citizenserve.
All plan review is electronic, requiring digital signatures from the design professional. Paper plans are no longer accepted. Please visit the Submittal Requirements page for Electronic Plan Review Policy and Procedures.

Apply Online
Visit our website where you
can access all of our online
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or mobile device.
Inspection Scheduling and Information
Building Inspections can be scheduled online, by phone or by text message.
- To schedule online: Please visit Citizenserve online portal
- To schedule by phone or text: Please call 1.888.606.3726
Permit FAQs
All Permitting is done through the Citizenserve online portal.
You need a permit for all new construction, remodels, repairs, and additions. Any type of vertical construction generally requires a permit. For specific questions, please contact the Building Division at 407.688.5051
Permit submittals are reviewed by multiple departments based on the type of work proposed. Residential Permits generally take up to 30 calendar days to complete the review process through all applicable departments. Commercial Permits vary based on the size of the project and the scope of work – larger projects generally take longer to complete the review process.
All permitted work is required to have approved inspections. If a contractor is hired and his/her work is not inspected, it may be considered job abandonment and can be reported to the state. If you have pulled your own permit as an Owner/Builder and do not have your work pass inspection you may have problems with property values or future sale of your property.
If you have pulled the permit as allowed by Florida Statute 489.103 (Owner/Builder exception) you are required to be on site during all construction and for every inspection. You may not designate the responsibility to directly supervise all work to another person unless that person is registered or certified by the Florida Department of Business and Professional Regulation and the work being performed is within the scope of that person’s license.
You are required to make all work accessible for inspection. If you cannot be onsite, prior arrangements should be made with the inspector to allow access.
Please call Public Works at 407.688.5080
Please call Fire Prevention at 407.562.2780. Fire inspections scheduled online will be automatically cancelled.
Inspectors are assigned to various inspections according to workload requirements and the licensing with the Department of Business and Professional Regulation. All jobs are inspected according to the approved plans and the current building code.
On the day of your scheduled inspection, you can click on the Reports tab on the Citizenserve Home Page and select “Inspections Scheduled for Today”. The inspector’s name and phone number will be displayed. You can also call the Building Division at 7:30am and a permit coordinator can provide this information.
Workloads vary from day to day, there for a time frame cannot be guaranteed. If you wish to request a time frame please find out who your inspector is (as previously described) and contact the inspector no later than 7:30am. Every effort will be made to perform your inspection as requested.
Inspections can be conducted anytime between 7:30am – 3:30pm, Monday-Friday.
Every attempt will be made to conduct your inspections during normal business hours, Mon-Fri. After hour inspections are reserved for emergency situations only and at the discretion of the Building Official. Requests for after hours inspections must be made with the Building Official and all applicable fees paid no later than the preceding Wednesday by noon.
Customer Portal Launched
The City of Sanford has launched a new Customer Service Portal to help you manage your account online.
To get started: Click the link below and enter your email address.
You will receive a confirmation email with a link to complete your registration.
Have your account number (found on your utility bill) ready.
Important:
Your account number must be entered as 9 digits. If your bill shows fewer than 9 digits, add zeros at the beginning.
Example: If your account number is 12345, enter it as 000012345.
Once logged in, you’ll be able to explore features such as tracking your water usage and more.