PROGRAM TEMPORARILY CLOSED
We are not going to provide ONLINE services until further notice.
If you need assistance, you must make an appointment by phone only.
Please call 407.688.5166, Press option #1.
Applications and supporting documentation can be emailed, faxed or mailed back to the LIHEAP Office. Upon receipt of the application and documentation, LIHEAP staff will follow-up via phone or email to obtain any missing information. If you have any questions, please contact LIHEAP Department at 407.688.5166 or email at Liheap@sanfordfl.gov.
What is LIHEAP?
Low Income Home Energy Assistance Program (LIHEAP) is a Federally-funded program that helps low-income households with their home energy bills with three types of assistance.
The City of Sanford administers the Low Income Home Energy Assistance Program (LIHEAP) for Seminole County residents. You may be eligible if your household size and income are not more that 150% of the federal poverty guidelines.
Office hours are Monday – Thursday, 7:00am to 5:30pm. Services are by appointment only by calling at 407.688.5166.
What information do I need to apply?
Please Note: Incomplete applications will not be processed. Please make sure all required information is entered on application and necessary supporting documents are included.
- Picture ID. (driver license/ID card
- Birth Certificate
- Name of all persons living in the household.
- Social Security card for all persons in the household
- Copy of rental agreement (lease) or mortgage statement
- Proof of energy obligation – Utility bill, Final Notice or Past Due Notification from your energy company is required.
- Income documentation, including any or all of the following:
- Wage statement
- Child support documentation
- Food stamp documentation
- Social Security Income documentation
- Social Security award letter
- Income for all persons in the household who have income
- Unemployment compensation
- VA. Benefits
- Retirement Benefits
- If more than one household resides at the same location, the applicant must provide clarification of their separate household status.
The three types of assistance LIHEAP provides are:
- Home Energy amount is base household’s income level as compared to the national poverty income level matrix. The income limit is 150% of the federal poverty guidelines.
- This takes into account both gross income and family size. The lower the income, the higher the home energy benefit level.
- An emergency or crisis is not an eligibility requirement under this area of assistance. This area pays the matrix benefit amount, not the actual current home energy bill amount.
- Helps eligible households resolve or mitigate a home energy crisis.
- No access, or being in immediate danger of losing access to needed home energy.
- Crisis assistance is limited to once during the cooling season(April-September)and once during the heating season-(October-March).