Open Hours: Mon - Thur 7:00 am - 5:30 pm & Fri 8:00 am - 1:00 pm

What is LIHEAP?

Low Income Home Energy Assistance Program (LIHEAP) is a Federally-funded program that helps low-income households with their home energy bills with three types of assistance.

The City of Sanford administers the Low Income Home Energy Assistance Program (LIHEAP) for Seminole County residents.  You may be eligible if your household size and income are not more that 150% of the federal poverty guidelines. 

Office hours are Monday – Thursday, 7:00am to 5:30pm.  Services are by appointment only.  Appointments are made every Thursday between 9:00am to 10:00am for the following week.  Our Sanford office contact number is 407.688.5166. 

The three types of assistance LIHEAP provides are:

  • Home Energy amount is base household’s income level as compared to the national poverty income level matrix. The income limit is 150% of the federal poverty guidelines.
  • This takes into account both gross income and family size. The lower the income, the higher the home energy benefit level.
  • An emergency or crisis is not an eligibility requirement under this area of assistance. This area pays the matrix benefit amount, not the actual current home energy bill amount.
  • Helps eligible households resolve or mitigate a home energy crisis.
  • No access, or being in immediate danger of losing access to needed home energy.
  • Crisis assistance is limited to once during the cooling season(April-September)and once during the heating season-(October-March).
  • Assistance to resolve or mitigate a home energy crisis caused by an emergency declared by the Secretary, Governor or President.

Schedule Appointment Online

Applications can be emailed, faxed or mailed back to the LIHEAP Office. Upon receipt of the application LIHEAP staff will follow-up via phone or email to obtain any missing information. If you have any questions please contact LIHEAP Department at 407.688.5166 or email at Liheap@sanfordfl.gov.

What information do I need to apply?

  • Picture ID. (driver license/ID card)
  • Name of all persons living in the household.
  • Social Security card for all persons in the household
  • Copy of rental agreement (lease) or mortgage statement
  • Proof of energy obligation – Utility bill, Final Notice or Past Due Notification from your energy company is required.
  • Income documentation, including any or all of the following:
    • Wage statement
    • Child support documentation
    • Food stamp documentation
    • Social Security Income documentation
    • Social Security award letter
    • Income for all persons in the household who have income
    • Unemployment compensation
    • VA. Benefits
    • Retirement Benefits
  • If more than one household resides at the same location, the applicant must provide clarification of their separate household status.

Residency Requirements

Must reside in Seminole County. Must be a legal citizen of U.S. or registered alien eligible for federal benefits.

Income Eligibility

Total income for the year prior to the year of application or total income for the 12 months prior to the month of application.